FAQ

All Cars and Vans up to and including 3.5 Tonne (excluding 7 seater Ford Galaxy) - Hirers must be aged between 25 and 70 years old with a current full and clean driving licence held for a minimum of 3 years.

Ford Galaxy 7 Seat Diesel - Hirers must be between 30 and 70 years old with a current full and clean driving licence held for a minimum of 3 years.

7.5 Tonne Trucks And Above - Hirers must provide their own fully comprehensive insurance.

***Insurance cover can be provided for hirers aged between 71 and 75 years old at an additional excess of £500.

You will need to provide Bury Van Hire with originals of either:

The “old-style” one part green paper Driving licence or the “new style” photo card licence. We also require either your national insurance number (required to do an online licence check for endorsements, entitlements etc) or a DVLA check code which you can obtain from the DVLA website at www.gov.uk/view-driving-licence.

D1 Class Driving Licences are usually available to hirers who passed their test prior to 1st January 1997 and still hold a full clean valid Driving Licence. The D1 legally permits you to drive any minibus with up to 17 seats (including drivers seat) for private or hire and reward purposes.

C1 Class Driving Licences are usually available to hirers who passed their test prior to 1st January 1997 or for hirers who have successfully qualified at this level of driving competence. The C1 legally permits you to drive vehicles up to and including 7.5 Tonnes with a trailer up to 750KG.

If you would like to independently check the type of vehicles that you can drive on your current licence then you can view the latest legislation at www.gov.uk/view-driving-licence

If you are planning a trip to the tip, please advise at the time of booking as not all of our vehicles are permitted entry due to the recycling centres having height/length restrictions.

All V015 group vehicles are permitted but not all V020 group vehicles are so unless you specify when you book, we cannot guarantee the correct van for you on collection.

Also, as of 1st December 2021, if you are visiting your local Household Waste Recycling Centre to dispose of household waste using a van or a twin axle trailer you will need a permit. The permit is free of charge. You can find out more by visiting www.recycleforgreatermanchester.com/vanpermit

Original valid driving licence

Original valid passport

2 x proof of address dated within the last eight weeks showing your name and residential address (utility bills, bank or building society statements or HMRC documents). These are required in addition to your driving licence. Unfortunately we cannot accept mobile phone bills, invoices etc as proof of address.

We also require either your National Insurance number OR a DVLA check code. To obtain the code please visit www.gov.uk/view-driving-licence.

Additional drivers are permitted subject to the same Age, Licence and Identification Procedures as the first driver. Each additional driver is subject to a charge of £15.00 + VAT per day or £70.00 + VAT per week.

Payment must be made by the drivers debit/credit card. Cash payments are not permitted as stipulated by our insurance company. We accept all major Credit and Debit Cards (excluding American Express).

A returnable Deposit is required at the start of the Hire Period.

The amount of the Deposit will vary depending on the type of vehicle. Deposits are asked for to cover possible damage, parking / speeding fines, fuel contamination, fuel losses etc.

Unused deposits are fully returned to the Hirer at the end of the Hire Period.

All vehicles up to and including 3.5 Tonne are covered by BURY VAN HIRE’S own fully comprehensive insurance. Unfortunately we cannot provide insurance for 7.5 Tonne vehicles and above.

A standard excess of £1500 is applicable to Hirers with a clean driving licence (£2500 excess applies if the vehicle is stolen). An increased excess might be applicable if you have certain convictions on your licence. Please declare any penalty points you have at the time of booking as we are unable to insure for some endorsements (DR10, IN10, TT99 etc).

7.5 Tonne vehicles and over being hired for business use require the customers own fully comprehensive insurance and must be accompanied by a valid operators licence.

Windscreen damage is the responsibility of the Hirer.

If the hire vehicle is stolen whilst the keys are left in the vehicle or in the ignition, the Insurance Cover is invalidated and the Hirer is responsible for the FULL REPLACEMENT COST OF THE VEHICLE.

Customers are fully responsible for all costs incurred in regards to overhead damage.

Unfortunately, road traffic accidents do occur from time to time. If you are involved in an RTA, then immediately contact our offices on 0161 797 6217 and we will help you with the recovery of the vehicle. We can arrange a replacement vehicle if needed.

All our vehicles include 24-hour emergency national breakdown cover. In the unlikely event of your vehicle breaking down, please refer in the first instance to the breakdown documentation given to you at the time of hire. It is important that you keep the documents accessible to you during the Hire Period.

You are responsible in full for any traffic infringement. BURY VAN HIRE accepts no responsibility for any traffic fine or payment. You are obliged to inform BURY VAN HIRE of any fines or parking tickets etc. whilst the vehicle is being used by you.

Any fines, parking tickets or avoidance of congestion charges etc. which are notified to BURY VAN HIRE after the Hire Period has ended, and occurred during the hire period, is still the full responsibility of the hirer PLUS any additional BURY VAN HIRE administration fee.

Mileage allowances are permitted as follows :

1 x day hire – Up to 175 miles

2 x day hire – Up to 275 miles

3 x day hire – Up to 375 miles

4 x day hire – Up to 450 miles

5-7 day hire – Up to 500 miles

Weekend hire – Up to 325 miles

Any miles travelled over these allowances are chargeable at £0.20 + VAT per mile.

Simply return the Vehicle to BURY VAN HIRE where one of our staff will check over the vehicle for damage etc, with you, and sign a check-in report to indicate the end of the Hire Period. We recommend that vehicles are returned with sufficient fuel as any fuel that we need to dispense will be added to your account.

If you wish to return the vehicle late or extend the hire period, then it is important that you contact BURY VAN HIRE. We can then arrange for your extended insurance cover for your vehicle.

Any additional charges can be processed using your credit or debit card in the usual manner.

Refer to Pricing Matrix